Last reviewed 21st May 2024
Introduction
CyberNIQ, in compliance with the Privacy Act 1988 (the “Privacy Act”), is dedicated to the protection of personal privacy. This Privacy Policy is crafted in accordance with the Australian Privacy Principles (APPs) and outlines our commitment to safeguarding Personal Information.
Commitment to Privacy
CyberNIQ is dedicated to safeguarding the privacy of our clients and visitors to our online platform. The information we gather is utilized to enhance the services offered to you. We hold the privacy and secrecy of your data in high regard and comply with the Australian Privacy Principles. We encourage you to review our detailed privacy policy below.
Acceptance of Terms
Your use of the Website signifies your agreement to this Privacy Policy. If you do not agree with any part of this policy, you must cease use of the Website immediately.
Definition of Personal Information
Personal Information is defined as information or an opinion about an identified individual, or an individual who is reasonably identifiable, whether the information or opinion is true or not, and whether it is recorded in a material form or not.
Scope of Collection
Personal Information from various parties such as:
Information we collect from you
During your interaction with our website and services, we may collect certain details from you, such as your name, the name of your company, email, phone number, credit card information, billing and geographic addresses, IP address, responses to surveys, inquiries for support, comments on blogs, and your social media identifiers (‘Personal Data’).
We do not target or intentionally gather Personal Data from individuals under the age of 18. Should we discover that such data has been collected from a minor under 18, we will promptly remove it. If you are a parent or guardian and suspect that your child has provided us with Personal Data without your approval, please get in touch with us.
You have the right to access, amend, update, or erase your Personal Data by reaching out to us directly.
Safeguarding Your Personal Information
At CyberNIQ, we prioritize the security of your personal data with utmost diligence. Our protective measures are meticulously designed to shield your information from any unauthorized access or breaches. Here’s how we ensure the integrity and confidentiality of your personal details:
Purpose of Collection
We collect Personal Information primarily to deliver our services, provide client support, and engage in marketing activities. We ensure that such use is in line with your expectations and complies with relevant laws, including the Spam Act 2003.
Data Security
We take reasonable steps to protect Personal Information from misuse, loss, unauthorized access, modification, or disclosure. This includes employing technical safeguards, internal policies, and confidentiality agreements.
Retention and Disposal
CyberNIQ ensures that once the necessity to retain Personal Information ceases, it will proceed with appropriate measures to either delete or anonymize such information. We retain all the information that we collect until we no longer need the information to contact you.
Privacy for Minors
Our Website is designed for a broad audience and is not directed towards children. In the event that we receive personal information from an individual under the age of 18, we will only utilize that information to communicate directly with the minor to convey that our website is not available for their use.
Third-party websites
On our platform, you may encounter links to sites that are operated by third parties. These links are provided for reference purposes only. We do not exercise control over these third-party websites and are not liable for their content or their privacy policies and practices. It is your responsibility to read and understand the privacy policies of these external sites. The presence of these links on our website does not constitute an endorsement of their content or a relationship with their operators.
Link to other websites
Our site may feature links to external websites, provided solely to enhance your browsing experience. These third-party website links do not imply our endorsement, sponsorship, or approval of their content. We advise you to recognize that we do not control the data protection protocols of these external sites. We recommend that our visitors remain informed by reviewing the privacy policies of any website they navigate to from ours, especially those that gather personal information. The privacy policy detailed here pertains exclusively to data gathered by our own site
Cookies and Pixels
Cookies are small data files that our website may place in your browser to track your site navigation and interaction with ads, ensure you’re recognized when signed in, test site content, remember your preferences, and acknowledge your return visits. While browsers typically accept cookies by default, you have the option to disable them, which may affect your website experience. These cookies do not intrude on your computer to gather your personal details or Personal Data such as your name, address, email, or phone number. While most browsers are set to accept cookies by default, you have the option to decline them in your browser’s settings, though this might limit your experience on our site.
Additionally, our website utilizes cookies and pixels to monitor traffic, facilitate social media features, and deliver a superior visitor experience. They also help in serving targeted advertisements through services like Google Adwords and Facebook Adverts, potentially appearing on this or other sites you visit.
Data Processing Location
CyberNIQ typically refrains from transferring or retaining Personal Information beyond national borders. However, should circumstances necessitate communication with individuals abroad, such as in cases where they are working remotely or are otherwise overseas, this serves as a clear exception to our standard practice.
Your Rights
You have the right to access, correct, or request deletion of your Personal Information. For access requests, please contact us in writing. We may charge an administrative fee for providing a copy of your Personal Information.
As a user of our website, you are entitled to:
Privacy Policy Modifications
CyberNIQ maintains the discretion to update this Privacy Policy as necessary. Should there be any modifications to our Privacy Policy, we will inform you by publishing the revised document on our website or through our application.
Enquiries and Complaints
For any enquiries or complaints regarding our privacy practices, please contact:
Chief Executive Officer
CyberNIQ PTY LTD
+61406 086 549
support@cyberniq.com.au
Complaints will be addressed promptly, and unresolved issues may be referred to the Office of the Australian Information Commissioner (OAIC).